AI for Operations Teams
Automate processes. Forecast demand. Deploy agentic AI.
“Agentic AI — systems that monitor your supply chain, spot a disruption, source an alternative, and raise a PO — without a human clicking anything. It's happening now.”
At a glance
- Duration
- 12 hours
- Cohort size
- 15–20
- Format
- In-person / Virtual
For
COOs · Operations Managers · Supply Chain · Procurement · Analysts
What your team will be able to do
6 modules · 12 hours
Hands-on from the first hour. Every module includes labs with real tools and real scenarios.
AI Foundations + Process Mapping
- AI vs. RPA vs. automation
- What agentic AI actually is
- Process mining & SOP generation
Supply Chain & Demand Forecasting
- AI vs. statistical forecasting
- Inventory optimization
- Supplier risk & disruption scenarios
Procurement & Customer Operations
- Spend analysis & savings
- When chatbots fail
- Escalation design
Agentic AI for Operations
- The agent loop, explained operationally
- Real agentic deployments
- Human-in-the-loop & governance
Governance & Change Management
- Operations AI governance framework
- Workforce impact
- Measuring and communicating ROI
Capstone: Transformation Design
- Map → opportunity → tools
- Agentic workflow design
- 90-day roadmap & ROI case
The only program that explains agentic AI to operations leaders in plain language — with real deployments, failure cases, and a governance framework they can use immediately.
Learning outcomes
- Identify high-value AI opportunities using a framework
- Apply AI to forecasting, procurement, and process improvement
- Design and govern agentic AI workflows with oversight
- Apply AI to customer operations and quality
- Build an Operations AI Governance Framework
- Measure and communicate AI ROI to leadership
Materials included
Training
12-hour instructor-led program, hands-on labs, workbook, prompt library
30-Day Support
Dedicated channel for Q&A, prompt reviews, and follow-up coaching
AI Agent Build
One custom agent for the team's highest-value use case, within 30 days
Certification
Practitioner AI Certified credential for all completing participants
Every engagement, end to end
Tell us your team size and region and we'll send a tailored quote within 5 business days.
Per cohort of 15–20 participants. Available as a package or à la carte. Pricing varies by region and scope.
Give your business the AI edge — trained, or built for you.
Book a 30-minute discovery call. We'll assess your needs, recommend the right program or solution, and send a proposal within 5 business days.